Privacy Policy

Enacted: December 1, 2007
Amended: July 12, 2024
Japan Communications Institute, Inc.
Yoshinori Ohashi, President and Representative Director

Japan Communications Institute Inc. is a marketing and creative solutions agency that provides consulting services for the planning and development of corporate, product, and service strategies, as well as the planning, design, and implementation of marketing research; support for the promotion of various projects; and the production of sales promotion tools. As a marketing and creative solution agency business, we recognize that it is our important social responsibility to handle personal information with care and protect the rights and interests of individuals, and we declare that we will practice personal information protection by establishing and complying with a personal information protection management system in accordance with the Japanese Industrial Standard “JIS Q 15001. We declare that we will work to protect personal information by formulating and complying with a personal information protection management system in accordance with the JIS Q 15001 standard.

1. When acquiring personal information, we will specify the purpose of use as concretely as possible, and will use legal and fair means to the extent necessary to achieve that purpose.
2. The use of personal information shall be limited to the purposes of use clearly indicated, notified, or publicly announced to the person concerned, and measures shall be taken to ensure that personal information is not used for purposes other than those stated.
3. When we provide or entrust the handling of personal information to a third party, we will do so legally and within the scope of the purpose of use for which the person concerned has given consent.
4. To ensure the accuracy of personal information and the safety of its use, we will take safety measures, including information security measures, to prevent unauthorized access to personal information, leakage, loss, or damage of personal information, and to correct the security of such information.
5. We respect the rights of the person who has provided us with his/her personal information, and when the person requests us to disclose, correct, delete, or stop the use or provision of his/her information, we will comply with the request in a lawful manner and respond appropriately to the person’s complaints and consultations.
6. We will properly comply with laws, national guidelines, and other regulations regarding the handling of personal information.
7. We will provide appropriate guidance and training to all employees who handle personal information, periodically audit the operation of the personal information protection management system, review the system, and strive for its continuous improvement and enhancement.

Contact for Inquiries
For inquiries about the content of our privacy policy and complaints or consultation regarding the handling of personal information, please contact
General Administration Department TEL: 03-5443-3123 FAX: 03-5443-3130 E-mail: info@jacom-inc.com

Enacted: December 1, 2007
Amended: July 12, 2024

1．purposes of use of personal information handled by the Company

（1）Retained personal data

Type of Information	Purpose of Use
Personal information of inquirer	・To respond to inquiries.
Supplier Contact Information	・For business communication and information dissemination related to the Company’s business.
Employee Information	・To manage employees and to process notifications, procedures, etc. to relevant authorities concerning employee benefits, welfare, occupational safety, taxation, etc.
Recruitment applicant information (to be obtained directly)	・To provide information, communication and notification. For employment selection and procedures.

(2) Other than retained personal data

Type of Information	Purpose of Use
Personal information received from customers in connection with outsourced operations.	・For marketing analysis and creation of various statistical data. ・To communicate with customers for the operation of various campaigns and events.
Employment applicant information (obtained from employment websites)	・To provide information, communication and notification. ・For employment selection and procedures.

２．Publicize matters concerning records of provision of retained personal data or personal information to third parties

(a) Name, address and name of representative of the Company

Japan Communications Institute, Inc.
MA Shibaura Building 4F, 3-8-10 Shibaura, Minato-ku, Tokyo 108-0023, Japan
Yoshinori Ohashi, President and Representative Director

(b) Personal Information Protection Manager

Administrator name: Koichiro Wakatsuki
Department: Executive Vice President
Contact: TEL: 03-5443-3123 FAX: 03-5443-3130

(c) Purpose of use of all retained personal data

above applies.

(d) Contact for complaints regarding handling of retained personal data

Japan Communications Institute, Inc.
General Administration Department Personal Information Inquiry Desk
TEL: 03-5443-3123 FAX: 03-5443-3130
E-mail: info@jacom-inc.com

(e) [Name of authorized personal information protection organization and contact for resolution of complaints].

*Only complaints regarding the handling of personal information are accepted.
Japan Information Processing Development Corporation
Secretariat of Authorized Personal Information Protection Organizations
Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
03-5860-7565 / 0120-700-779

(f) Procedures for responding to requests for disclosure, etc. of retained personal data or records provided to third parties

The individual or his/her representative may make a request for notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, deletion, suspension of provision to a third party, or disclosure of records provided to a third party (hereinafter referred to as “Request for Disclosure, etc.”) of retained personal data held by the Company. Requests for Disclosure, etc. will be handled in accordance with the following procedures.

(1) Contact for requests for disclosure, etc.
Requests for disclosure, etc. should be made to the Personal Information Inquiry Desk in d) above.
If you wish to request disclosure, etc. through electromagnetic procedures, please let us know. In principle, we will process your request according to your wishes.

(2) Procedures for Requests for Disclosure, etc.
(i) After receiving your request, we will mail you the prescribed request form to be used.
(ii) Please send the completed request form, documents verifying that the request is made by a representative, and a postal money order for the fee (only for requests for notification of purpose of use and disclosure) to the Personal Information Inquiry Section above.
(iii) Upon receipt of the above-mentioned request form, we will inquire about two items of personal information registered with us (e.g., telephone number and date of birth, etc.) to confirm the identity of the individual.
(iiii) In principle, a response will be sent in writing (by sealed envelope) to the person in question.

(3) If the request is made by a representative, materials verifying the representative’s identity
If the person requesting disclosure, etc. is a representative, please enclose materials certifying that the person is a representative and materials certifying the representative’s identity. The information on the place of legal domicile included in each document should be limited to the prefecture of origin, and any information after that should be blacked out or otherwise processed. Please send us documents that do not include your personal number, or black out all the digits.

(i) Documents proving that the person is a representative
＜In the case of a representative authorized by the principal to make a request for disclosure, etc.
A letter of attorney from the principal (original)

A copy of either
A copy of the family register
Certificate of residence (with the family name and address)
Other official documents that can confirm the authority of legal representation

A copy of either
Certificate of registered matters regarding guardianship registration, etc.
Other official documents that can confirm the authority of legal representation

(ii) Documents proving the identity of the proxy
Driver’s license
Passport
Health insurance card (please submit with all digits of the symbol, number, etc. of the insured person, etc. inked)
Certificate of residence

(4) Fee for requests for notification or disclosure of purpose of use
1,000 yen per request.
(Please enclose a postal money order with your request form, etc.)

(g) Measures taken for the secure management of retained personal data

(1) Formulation of Basic Policy
To ensure the proper handling of retained personal data, the Company has formulated a “Personal Information Protection Policy” regarding “compliance with relevant laws, regulations, guidelines, etc.” and “contact point for handling questions and complaints.

(2) Establishment of Rules for Handling Retained Personal Data
For each stage of acquisition, use, storage, provision, deletion/disposal, etc., personal information protection rules have been established regarding handling methods, responsible persons/persons in charge, and their duties, etc.

(3) Organizational security control measures
(i) In addition to appointing a person responsible for the handling of retained personal data, the Company clarifies the employees who handle retained personal data and the scope of retained personal data handled by such employees, and maintains a system for reporting to the person responsible in the event that a fact or indication of a violation of the law or handling rules is detected.
(ii) The Company conducts periodic self-inspections of the handling of retained personal data, as well as audits by other departments and outside parties.

(4) Personnel safety control measures
(i) Regular training is provided to employees on points to keep in mind regarding the handling of retained personal data.
(ii) All employees are required to submit a written pledge regarding confidentiality of personal data, including retained personal data.

(5) Physical security control measures
(i) In the area where retained personal data is handled, the Company controls the entry and exit of employees, restricts the equipment, etc. they may bring into the area, and takes measures to prevent unauthorized persons from viewing retained personal data.
(ii) Measures are taken to prevent theft or loss of equipment, electronic media, and documents, etc. that handle retained personal data, and measures are taken to ensure that retained personal data is not easily identified when such equipment, electronic media, etc. are carried, including during transportation within the business site.

(6) Technical safety control measures
(i) Access control is implemented to limit the scope of persons in charge and the personal information database, etc. handled.
(ii) A mechanism is in place to protect the information systems that handle retained personal data from unauthorized external access or unauthorized software.

Above.